Raising the Standard for Business Technical Assistance:

An Advanced Training Program for Technical Assistance Providers

March 1-2, 2010

Presentation Materials and Handouts for Workshops #1-2

Measuring Success for TA Providers - March 1, 2010

• PowerPoint Slides
• Measuring Success Resource Packet
• Monitoring and Evaluation Resources

Successful Practices in Client Assessment, Retention and Growth Services - March 2, 2010

• PowerPoint Slides - Screening and Assessment
•  
  Sample Intake Form
• In Class Client Exercise - Which One is the Entrepreneur?
• Client Assessment - Personal Readiness
• Client Assessment - How Are Things Going for You?
• Client Assessment - Business Readiness
• Excel Client Assessment and Action Plan
• Start-Up Assessment Worksheets
• Sample Curriculum Assessment Section
• Sample Organization-Client Partnership Agreement
• Screening Exercise

• PowerPoint Slides - Retention, Technical Assistance and Growth Services

• PowerPoint Slides - Customer Service for Nonprofits